ReCall is an affordable call recording solution with no PBX-integration required. While part of the ProtoCall solution, ReCall is also a stand-alone tool that makes call recording and screen capture simple and affordable, while also enabling powerful searching.

Using a simple API, ReCall allows you to attach searchable data to each recording. You can, for example, attach CTI data or the data contained within your CRM or Order System. How does this help? Those who monitor recordings can search for calls that meet specific criteria, whether this is a call with a particular high-value customer, calls where a sale effort failed, or calls that were focused on a targeted call driver.

Traditional call-recording products make the process cumbersome and costly. Most services require network and PBX integration, involve highly technical professional services and require proprietary file formats that make it impossible to share recordings with people not licensed and trained on the system. ReCall allows simple, open-format call recording that requires no PBX-integration and makes call recording and screen capture affordable. If recording calls is important to you, why not have it at a fraction of the price.

Find recordings using standard and customized filters. View recordings with standard media-player controls. Annotate recordings with flags and comments - seen by others on the system. Save or Email unencrypted recordings. Disabled for encrypted recordings.