Overview

KomBea ProtoCall
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KomBea ReCall

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Our ProtoCall solution has created a completely new category of call center technology solutions. This agent-assisted voice solution allows leaders to continuously and systematically improve any measure of live agent call handling performance.

ProtoCall Delivers:

  • A better customer experience
  • Dramatically higher cross/up sell revenue
  • Lower handle times
  • Increased compliance
  • Reduced agent variability
  • Delighted agents

KomBea ReCall is a paradigm changing approach to call recording and screen capture

ReCall Is:

  • 100% Call recording & screen capture
  • Easy to install - no PBX integration
  • Secure
  • Industry accepted file format - files are easily shared
  • $279 per seat - no up front cost, no hidden costs
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