Art Coombs - President & CEO Before heading up KomBea,
Mr. Coombs served as the EVP, Business Development / Strategic Initiatives for ICICI OneSource (now FirstSource) one of India's largest BPO/Contact Center outsourcers. Before joining IOneSource Art was CEO and founder of Echopass Corporation, which built the world's premier contact center hosting environment. Previously, he served as CEO of Sento Corp (SNTO). Prior to joining Sento's management team, Art served as Managing Director and Vice President, European Business Development for Sykes Enterprises. Art is also a widely published author of BPO/Contact Centers, outsourcing and technical support methodologies. He is a recognized speaker at Support Center conferences. In addition, Art worked for organizations such as Hewlett-Packard, VLSI Research and RasterOps.

Ronnie Johansen - VP of Operations Ronnie Johansen has over 17 years in the software / contact-center industry. He served as the Director of Contact Center Solutions at Intuit Corporation, playing a key role in defining and driving the company's contact-center technology. Prior to Intuit, Mr. Johansen served as Vice President of Operations for Sento Corporation, where he pioneered industry-leading solutions, including award-winning Web technologies, CRM tools, and cost-deflection strategies. He is the former Director of Customer Service for Novell, Inc. in the Netherlands, where he consolidated Novell's technical services operations from country-specific to regional operations and drove Novell's EMEA service offerings. Prior to Novell, Mr. Johansen was the Director of Software Internationalization at WordPerfect Corporation, where he filled a strategic role in designing feature and functionality requirements for WordPerfect products, its software localization processes, and linguistic tools development.

Dennis Adsit - VP of Business Development  Dennis has been achieving breakthrough results with organizations for over 20 years. Most recently, he was COO at Fathom Online, a search engine marketing company. Prior to Fathom, he was Senior Vice President for Process Excellence and Call Center Operations at Intuit, where he drove dramatic change and tens of millions of dollars in benefits. From 1995 to 2000, Dennis provided leadership counsel to top executives in the area of Six Sigma quality improvement at Rath & Strong Management Consultants. In the early 90's, Dennis was a member the adjunct faculty of Northeastern University's School of Business where he taught courses on leadership and human resources management. He has published articles in over a dozen academic and trade journals.