PCI DSS Compliance and Contact Center Violations

Noncompliance can be very costly to an organization that puts its customers’ payment information at risk, with penalties ranging from $5,000 to $500,000 coming from the banks or the credit card institutions. There is also the significant risk to an organization’s reputation.

To understand the 4 Ways to Facilitate PCI DSS Compliance in the Contact Center, read the Featured Article here.

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