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PCI Information Center
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Securing sensitive or protected information is increasingly important due to the compliance and legislative environments that exist in business today. At times PCI Compliance may seem daunting and complicated. SecureCall can limit your companies PCI compliance needs because it can limit or eliminate the sensitive data that you store. In some cases SecureCall can ensure compliance and provide added security to your processes.
For more on PCI Compliance, here is some useful information:
- PCI Self Assessment Questionnaire
- Ten Common Myths of PCI Compliance
- PCI Data Storage Do's and Don'ts
- Learn more about PCI Compliance
- EWeek Article on PCI Compliant Businesses
- Forbes Article on PCI Compliance Survival
- MSNBC Credit Card Security Article
- Payment Card Industry Data Security Standard
- PCI Council Releases Supplemental Guidance for Protecting Telephone-Based Payment Card Data
- PCI Council Looks to Boost Call Center Data Security
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SecureCall Benefits
- Improved CSAT, by protecting customer's sensitive data
- Reduced liability for your company by eliminating call-center data breaches
- Limit the scope of PCI Compliance within your organization
- Fewer charge-backs on credit card transactions
- Increased accuracy in data exchange
- Protection from legislation restricting offshore agents from handling customer data
Call Center Security Problems
Here are a few articles that illustrate the problems facing call centers today.
