Elevate your customer service experience with AI that speaks in a realistic human voice, offering an unparalleled level of comfort and familiarity. Hear for yourself by listening to these real call samples.
ProtoCall AI®
Experience the next level of customer service with our human-sounding AI for contact centers. Our AI speaks with the warmth and clarity of a human voice, engaging customers in a more personal and reassuring way.
We’re not just another AI. We’re a partner in enhancing customer satisfaction and loyalty.
Voice Driven
Encodes conversation and builds consistency in customer interactions through recorded human voice.
Voice & Data Centric
Utilizes data to identify, construct, and validate conversational paths to successful call outcomes.
Data-driven Voice Automation
Analyzes customer intents automatically to bolster confidence level and reliably fulfills intents autonomously.
Digital Employees
Autonomous actions monitored by live agent for edge case intervention.
No Employees
Integrates seamlessly into customer interactions, matching or exceeding live agent performance.
The portion of online customer interactions that leads to a phone conversation
Customers who prefer to make purchases by phone, such as Insurance, Healthcare and Telecom
Low-value calls that burden your Contact Center
Source: Invoca 2021 Ovum Research
Source: 2021 Aberdeen Strategy Research
Founded in 2001, incorporated in 2003, and headquartered in the heart of Silicon Slopes, KomBea develops contact center technology to enhance and perfect agent-customer phone interactions. Contact center agents around the globe use KomBea technology on millions of calls each week.
KomBea’s conversational technology is second to none. Our customers get the correct answer quickly in a consistent, friendly voice.
We have used KomBea for years, and the conversation their technology creates is as life-like as they come.
True leaders in the agent-assist Conversational AI space. We have worked with KomBea for over a decade and their team is calm, fair, and focused.
KomBea is flexible and customizable to meet our needs. They are honest and transparent.
A great business solution and a team that is responsive to our needs.
They treat clients as a partner rather than a customer. They have continually improved our compliance and performance.
Their tools are game changers. Jaw-dropping, plain and simple. We have never heard anything like it.
KomBea provides a fantastic solution and are always innovating and offering new concepts to help keep our company strong and relevant.
KomBea helped us comply with legal requirements and ethical standards in our highly regulated business.